Shipping and delivery policy

Last updated: 19 October 2026

OneCampus courses are digital. Nothing is shipped to a physical address.

When you get access

• Your course opens in the OneCampus app as soon as the payment is confirmed, usually within a minute. You'll find it under Courses in the app (app.onecampus.space or the OneCampus Android app).
• A course bought by a parent for their child appears in the child's account.
• Access lasts for the period shown on the course page: lifetime, or a set number of days from purchase.
• Certificates are digital too: they appear under Courses › My Certificates when you pass the course exam.

If it doesn't arrive

If a paid course isn't in your account within 24 hours, email admin@onecampus.space with the course name and payment reference. We'll give you access, or refund you as set out in our refund policy.